The CAA has confirmed it should prolong ATOL safety for brand new refund credit score notes as much as the top of March.
Which means customers whose bundle vacation bookings are cancelled will be capable to safely settle for a refund credit score be aware – the place it’s appropriate for them.
Shoppers stay entitled to a money refund ought to they not want to settle for a refund credit score be aware.
Paul Smith, client director on the UK Civil Aviation Authority, mentioned: “We recognise that modifications to authorities restrictions on journey have an unprecedented impact on ATOL holders and on customers with ATOL protected bookings.
“In gentle of those circumstances, we’ve prolonged ATOL safety for refund credit score notes.
“This may enable for journey firms to supply their prospects refund credit score notes in good religion and imply that customers won’t be at monetary threat in the event that they select to simply accept a refund credit score be aware reasonably than a money refund.”
Credit score notes should be issued for a cancelled ATOL protected reserving, the reserving will need to have been cancelled by the tour operator as a result of coronavirus pandemic and the refund credit score be aware should be capable to be exchanged for money at a later date.